FAQ
FAQs
How do I start?
Order an at-home kit online or visit our Central/Tsim Sha Tsui center.
How is my sample collected?
You can self-collect or choose in-clinic phlebotomy—quick, safe, and always accepted.
What happens to my sample?
It’s analyzed at our lab for deep microbiome and biomarker insights.
Who explains my results?
Our team doctor will walk you through everything in a 1-on-1 video consult.
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What do I receive?
A personalized supplement and care plan tailored to your body’s unique needs.
How do I track my progress?
Retest every 3 months to monitor changes and fine-tune your protocol.